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-Refunds (AU orders only)

For orders sent within Australia, if you are not 100% satisfied with your purchase, you can return the product and get a refund for the product cost (Shipping cost is non-refundable). You may get a refund within 30 days of receipt of product. You must return the product to us at your own cost and provide tracking information to us. When we receive it we will then issue the refund.

We do not accept returns for orders delivered outside Australia.

Import duty / tax is the recipient’s responsibility

Please be advised that for any orders shipping outside Australia, additional custom/import fee may be levied by the destination country's customs office at the time of custom clearance. Custom/import fee is not included in the shipping cost.

It is the recipient’s responsibility to follow up with the courier/customs office to proceed with the custom clearance.